Voice Picking in Warehouse Management

What is Voice Choice?

Voice selection is the easiest way to create a direct conversation between mission-critical systems and team members that eliminates the need for RF scanners or paper by simply translating orders through a headset. This allows pickers to concentrate more on moving around the warehouse without touching their hands and eyes, which undoubtedly improves overall productivity, accuracy and safety, while saving training time and losses.

How does voice picking work in the warehouse?

Voice picking solutions use speech recognition and synthesis to allow warehouse pickers to communicate with a warehouse management system (WMS) and receive orders by voice using a headset and microphone, and verbally confirm their actions and return system.

The system can check that the correct item is selected by the number of the item that is normally read, and the picker in the warehouse can read these numbers. The system will then place an order for the picker based on the updated information.

• Benefits of Voice Choice. Instant ROI
• Vastly reduces the time and cost of employee training by 80%
• Master the voice system in under 15 minutes
• No hands, no eyes, can improve work efficiency
• Voice navigation for easy task completion
• Use Standard Operating Procedures (SOP) to customize dialog dialogs
• Powerful backend system provides more than 30 kinds of analysis
• Replenishment plan with real-time data perfect
• Multi-layer verification mechanism to ensure that every step is correct
• Pre-calculate the distance, interval, and effort for each order to better distribute work

Functions of voice pickup devices

Wearable Devices: Connect with handheld terminals, mobile printers, RFID, devices, etc.
Supports multiple input methods: voice, barcode, RFID, image, video, etc.
Highly compatible with other data management systems: ERP, WMS, SCM, etc.
High temperature adaptability, ranging from -30 °C to 50°C
Voice navigation to facilitate work tasks
Real-time data transfer to backend server
Battery support up to 12+ hours of working life
Artificial intelligence (AI) Allows the system to learn how the operator speaks

Bringing voice-directed efficiency to distribution centers of all sizes

Voice-directed technology has been the backbone of large-scale distribution and order fulfillment businesses for decades. However, for many SMBs and smaller warehouse operations, infrastructure investment, cost of customization and speed of deployment are common barriers to adopting these technologies, and the benefits of robust voice technology have largely been out of reach. accomplish. so far.

Used primarily by workers to automate picking tasks, voice technology provides proven process efficiencies and worker benefits, including:

• Higher precision and throughput
• Quick training and onboarding
• Raise your eyes for hands-free operation
• Enhancing worker safety and satisfaction
• The Voice-enabled Guided Work mobile app runs on compatible Android or iOS devices.

Designed for small distribution center (DC) operations, voice-guided jobs provide your mobile workforce with the power and benefits of a voice-guided workflow. Guided work moves your workers safely and efficiently, making their jobs easier while enabling them to operate more efficiently, accurately and profitably. Highly configurable Guided Work guides your employees through its mobile workflows such as picking, receiving, replenishment, putaway and cycle counting, working hands-free and hands-free to minimize steps and increase efficiency.

Guided work is based on rugged, ergonomic hardware and powerful speech recognition software integrated with leading enterprise resource planning (ERP) providers. This proven solution enables small businesses to quickly implement hands-free, paperless, voice-guided workflows while leveraging existing investments in warehouse software and mobile technology.

When integrated, ERP pushes workflows to the voice-enabled Guided Work mobile app that runs on compatible Android or iOS devices. This not only enables workers to start work from a common, familiar platform, but also enables them to manage multiple interfaces (such as voice, scan and keyboard) alongside other mobile work applications.

Instructive work in the warehouse

Guided work frees the hands and eyes of mobile workers to maximize productivity and achieve greater accuracy. Our powerful solutions include:

Ergonomic SRX3 and SRX-SL headsets provide wearer comfort throughout the shift
Directional microphones deliver crisp, clear audio to your workers
Wearable mobile devices (including your existing Android-based investments) that interface with the voice-enabled Guided Work mobile app (Android or iOS)
Simple bundle includes hardware, headset, app, and license , which can be easily purchased, deployed, and supported
Advanced, configurable software that integrates with your preferred host systems, including SAP Business One, Microsoft Dynamics 365, and HighJump Warehouse Edge
The system uses advanced “text-to- Voice” and “Speech-to-Text” technologies (currently available in over 40 languages) that convert warehouse management system (WMS) information to guide warehouse operators to their next location and through a desired location task or complete a process A step of.

As workers complete each step, they will speak voice confirmation into their headsets. Voice messages are converted to data by Guided Work software and then passed back to your host system to provide real-time productivity and inventory updates.

Great returns for small businesses

Free up employees’ hands and eyes to improve work efficiency
Guided Work can increase productivity by up to 35% compared to traditional paper and RF scanner-based systems. Whether picking products, repairing equipment or learning a new job, employees are often too busy looking at scanners, equipment, checklists, procedures and other obstacles rather than focusing on the task at hand. This allows smaller operations to more efficiently handle the growing volume, speed and complexity of e-commerce.

Voice-guided workflow significantly reduces errors

Guided Work improves accuracy and reduces errors by up to 50% by verbally instructing workers to select the correct product from a given location. Accurate order fulfillment ensures more satisfied customers who will consistently meet their expectations for correct and timely order fulfillment.

Employees with heads up are safer without

Depending on paper picking, mobile workers are 20% safer as they move through the facility. Mobile workforce automation enables more intuitive task execution, less workplace disruption and fewer incidents. Mentoring work-to-employee conversations also create a more engaged workforce that dramatically increases employee satisfaction and retention, an important workplace differentiator in today’s challenging labor market.

The staff

Move to where you need to go, “guided work” best suited for structured work automatically directs employees to their next task or location by prompting them for directions and a timetable. Whether picking in one area of ​​the warehouse, clearing a bottleneck in another, or performing routine maintenance and inspections throughout the plant, the solution guides mobile workers through each task; their responses trigger processes or the next step in the workflow. As they complete their tasks, data is passed back to the host system to give supervisors and managers a clear view of current operations and work in progress.

Benefits of Mentoring

Mentoring is proven to deliver the following transformative benefits to your operations:

• 35% increase in productivity
• Reduce picking errors by up to 50%
• Achieving 99.99% order accuracy
• Reduce attrition rate by 30%
• Increase worker safety by up to 20%
• Reduce new employee training time by up to 50%
• Allow workers to speak in their native language (more than 40 languages ​​are currently spoken)
• Seamless system integration
• Guided Work software and mobile apps are fully flexible for operations of all sizes, integrating with all types of host systems, including warehouse management software platforms and ERP solutions such as SAP Business One, Microsoft Dynamics 365 and HighJump Warehouse Edge. This seamless integration allows Guided Work to manage existing processes and introduce new, optimized workflows – all captured in real-time through your business systems.

Leverage existing software and technology investments

For maximum efficiency, Guided Work is designed to work seamlessly with Honeywell and non-Honeywell mobile devices, including compatible iOS and Android technologies. Other customization options include scanners, radio frequency identification (RFID) readers, or almost any other mobile device suitable for use in a DC environment.

Using the power of voice automation,
Are you ready to take advantage of the benefits of voice-guided workflows? Mentoring is based on an industry-leading portfolio of turnkey hardware, software and support services. No matter the size of your business, operational requirements or goals, our expert integration team is dedicated to helping you get your “guided job” off the ground.

Depending on your existing investments, voice-guided work solutions can include mobile devices, headsets, apps, and licensing. Our team of experts works with customers to help them configure standard workflows and best practices, then train them to start using our system immediately. As a bundled, ready-to-use solution, Guided Work ensures your operations can experience the benefits of a voice-guided workflow in as little as four weeks.

Train and Onboard Diverse Workforce Faster
Intuitive voice guidance can cut training time for new employees in half while ensuring those employees start work with greater productivity and accuracy. Voice-to-speech recognition significantly reduces onboarding time and allows existing employees to quickly undergo cross-training to support various operational functions. It can also rapidly train a more diverse workforce, including temporary employees and non-native speakers. Voice recognition software can even adapt to a worker’s personal voice preference, minimizing the need for repetitive verbal communication, saving time and making work more engaging.

“Implementing a voice-guided work solution is a win-win for both DC managers and employees. Our employees welcome the transition to voice-guided workflows, while we see significant improvements in our operational efficiency, productivity and accuracy levels .”

– Operations Manager